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An industry leading service

We approach administration services differently. Our standpoint is to provide the most efficient delivery with clear communication and complete transparency. In an industry renowned for poor service at a high cost, we see things differently and it’s our mission to provide an administration service that is both effective and all-inclusive.

We also stick to our promises and deliver to our deadlines. And our service is backed up by statistics too. With a 99.7% SLA delivery and a 3.5% rework rate throughout 2018, you can see why we’re award winning.

Pensioner Payroll
Fund Accounts

Completely tailored service

We start with you, not what we have to offer. This enables us to fully understand how we can create a service package that works for your company. Offering a full range of holistic administration services, we provide all day-to-day management activities trustees need to run their schemes efficiently.

Depending on what you need, we tailor our services to create something truly personal. You can expect the highest standard of service, whether you take the fully bundled approach or choose a bespoke method of selecting only what’s relevant to your business.

Our SLA delivery rate throughout 2016/17
Our rework rate throughout 2016/17

What we provide

At Premier we work hard at keeping everything straightforward. That means being transparent about what we do and how much it will cost. It also means we’ll do exactly what we promise in the time we say it will take to complete. Our service is backed up by statistics too. With 99.7% SLA delivery and a 3.5% rework rate throughout 2016/17, you can see why we’re award winning.

Watch Girish Menezes, our Head of Administration, as he talks about the culture if working from Premier.


Girish Menezes

Head of Administration

Full profile