Project Administrator

Home Life at Premier Careers Project Administrator

We pride ourselves on providing market leading administration.

We pride ourselves on providing market leading administration.

Our multi-award winning service has a reputation for quality, innovation and exceptional delivery that is rooted in the quality of our staff.

Designed and built from scratch, our service uses the latest technology available – which means we don’t need to worry about legacy problems. Instead, we are free to concentrate all of our efforts on providing a first class service.

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General description of the role

We are seeking a project administrator to support our pension scheme administration service.

This role is specifically intended to support the operational teams in delivering scheme projects alongside business as usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations.

With the support of administrators and team leaders you will be required to simultaneously deliver a number of different technical projects for clients. Organisational skills and the ability to prioritise competing demands are therefore essential. Whilst some knowledge of project management tools is advantageous it is not essential for this role. Previous experience of working on and delivering technical administration projects is our primary requirement.

The types of projects you will be asked to work on will include:
– GMP reconciliation projects;
– GMP equalisation projects;
– benefit analysis and rectification work;
– new scheme implementations;
– individual technical or high priority cases;
– scheme events; and
– support and cover for the operational teams when necessary.

The work is extremely varied and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of projects proritised by their commercial and operational importance.

Reporting to the project team leader you will be expected to work independently. Whilst the role does not have any direct management responsibilities you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include systems analysts, administrators or third party suppliers.

We are firstly looking for a technical administration specialist rather than someone from a project or client management background. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation. You will be expected to deliver projects rather than manage resources and we are therefore looking for someone with experience of delivering administration projects rather than managing projects. Ideally you will have experience in working in a similar role or will have a strong technical background in administration and are looking for a project based role or a new challenge.

Essential

  • A-Level or equivalent.
  • GCSE English and mathematics (A-C).
  • At least 5 years’ experience of delivering administration services to Defined Benefit pension schemes.
  • Strong technical pensions and legislative knowledge and understanding.
  • Experience of working in a third party administration environment.
  • Strong MS office skills.

Desirable

  • DPA or equivalent professional qualification.
  • Experience of Profund oPen 2.
  • Experience of Bizflow.
  • HMRCs Shared Workspace
  • Experience of interacting with clients/trustees.

Main responsibilities:

  • Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements.
  • Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters, emails and reports where required.
  • Maintain a culture which reflects Premier’s values, and puts the member at the heart of all activities.
  • Attendance of Trustee or client meetings.
  • Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues
  • Keeping up to date with technical and scheme changes.
  • Supporting and covering the operational teams where necessary.
  • Identifying and recording non-core fee events.
  • Liaising with contacts to maintain and build strong client relationships.

External and Internal Communications:

  • Build and maintain strong working relationships with employees, line managers and clients.

Salary and benefits

  • Based on experience.
  • Group personal pension plan.
  • 25 days holiday.
  • Flexible working.
  • Regular company social events.
  • An excellent company culture and a fantastic approach to employee wellbeing and engagement.
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