Pensions Administrator

Home Life at Premier Careers Pensions Administrator

We pride ourselves on providing market leading administration.

We pride ourselves on providing market leading administration.

Our multi-award winning service has a reputation for quality, innovation and exceptional delivery that is rooted in the quality of our staff.

Designed and built from scratch, our service uses the latest technology available – which means we don’t need to worry about legacy problems. Instead, we are free to concentrate all of our efforts on providing a first class service.

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We are seeking a Pensions Administrator to support our pension scheme administration service.

You will personally be looking after a portfolio of administration clients that range in size. It’s a mixed portfolio including that includes some DC, although the majority are DB schemes. At Premier our Administrators look are expected to manage all day-to-day activities across their allocated clients as well as helping to deliver management reports and ad-hoc projects.

Main responsibilities

  • Prioritising work to ensure delivery in accordance with client Service Level Agreements.
  • Processing member events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Processing scheme events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
  • Answering incoming calls and resolving queries.
  • Maintain a culture which reflects Premier’s values, and puts the member at the heart of all activities.
  • Attendance at trustee or client meetings.
  • Attending internal and external meetings to provide support and guidance on related client administration issues.
  • Keeping up to date with technical and scheme changes.
  • Participation in ad hoc administration projects/exercises.
  • Identifying and recording non-core fee events.
  • Liaising with contacts to maintain and build strong client relationships.


  • A-Level or equivalent.
  • GCSE English and mathematics (A-C).
  • At least 3 years’ experience of delivering administration services to Defined Benefit pension schemes.
  • Strong technical pensions and legislative knowledge and understanding.
  • Experience of working in a third party administration environment.
  • Strong MS office skills.


  • DPA or equivalent professional qualification.
  • Experience of Profund oPen 2.
  • Experience of Bizflow.
  • Experience of presenting administration reports and interacting with clients/trustees.

Salary and benefits

  • Competitive salary based on experience
  • Group personal pension plan
  • 25 days holiday
  • Flexible working
  • Regular company social events
  • An excellent company culture and a fantastic approach to employee wellbeing and engagement
Apply now