Pensions Administration Assistant

Home Life at Premier Careers Pensions Administration Assistant

We pride ourselves on providing market leading administration.

We pride ourselves on providing market leading administration.

Our multi-award winning service has a reputation for quality, innovation and exceptional delivery that is rooted in the quality of our staff.

Designed and built from scratch, our service uses the latest technology available – which means we don’t need to worry about legacy problems. Instead, we are free to concentrate all of our efforts on providing a first class service.

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We are seeking a Pensions Administration Assistant to support our pension scheme administration service.

We are seeking an administration assistant to support our pension scheme administration service.
You will be required to support the administrators by processing incoming post, following processes, updating records, inputting data and general office/clerical duties. You will be responsible for following processes closely to deliver work to a high standard, some of which will be technical.
The role involves dealing with confidential information therefore a high level of discretion and professionalism is essential, you must also be able to work under pressure when high processing volumes will be required.

No prior pension administration experience is needed as all training will be provided.
The ideal candidate will already have gained experience of working in an office environment, have excellent computer skills and be able to process work to a very high standard.

Main responsibilities

  • Opening and processing post.
  • Scanning and indexing documents and images.
  • Answering incoming calls and resolving queries.
  • Prioritising work to ensure delivery in accordance with client Service Level Agreements.
  • Processing member events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
  • Maintain a culture which reflects Premier’s values, and puts the member at the heart of all activities.
  • Keeping up to date with technical and scheme changes.
  • Participation in ad hoc administration projects/exercises.
  • Identifying and recording non-core fee events.
  • Liaising with contacts to maintain and build strong client relationships.

External and Internal Communications:

  • Build and maintain strong working relationships with employees, line managers, and clients.

Essential

  • A-Level or equivalent.
  • GCSE English and mathematics (A-C).
  • Strong numeracy skills.
  • Strong literacy skills.
  • Strong data input skills
  • Strong MS office skills.

Desirable

  • A-Level or equivalent.
  • GCSE English and mathematics (A-C).
  • Strong numeracy skills.
  • Strong literacy skills.
  • Strong data input skills.
  • Strong MS office skills.

Salary and benefits

  • Competitive salary based on experience
  • Group personal pension plan
  • 25 days holiday
  • Flexible working
  • Regular company social events
  • An excellent company culture and a fantastic approach to employee wellbeing and engagement
Apply now