Records & Calculations
Providing an intelligent, individually tailored service

We offer a full range of pension administration services for both trust and contract based pension schemes, including:

  • Defined Benefit
  • Defined Contribution
  • Career Averaged Revalued Earnings
  • Hybrid Schemes
  • GPP
  • Stakeholder

We’ve designed our service around your members, to make sure that they have access to intelligent, accurate and timely information. 

Our professionally qualified client service teams will be responsible for your scheme and every aspect of its day-to-day administration. Which means you and your members are in direct contact with knowledgeable and trained professionals at all time.

Technology underpins the efficiency and security of our administration service. As we’ve designed our systems and service from scratch, all of our clients are universally installed and configured on the latest technologies – with unique programmed calculations for all our new clients, regardless of size. We are also a 100% paperless, workflow driven operation, with options for member, trustee and employer web enabled access. 

Clear communication is a crucial part of our service. That’s why we continually invest in our communication suite, making sure it is engaging and easy to understand.  It’s good to know that our core set of member communications have been awarded the Crystal Mark for clarity by the Plain English Campaign.

We support our service with a robust governance and quality management framework – certified to the ISO9001:2008 quality standard.

ISO 9001:2008 Certified

 ISO 9001:2008 Certified Member of the Plain English Campaign